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Hybrid Service Platforms
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The Hybrid Service Platforms group is working to make life a little easier for you.
Our areas of activity include:
- User interfaces
- Java-based client applications - JTAPI, JavaMedia
- Java Server Development
- Medical Applications
- Call Center Solutions
- Directory Servers (LDAP)
- Telephony Gateways
- Audio Technology - Echo suppression, Compression, Multi-platform development
- Broadband Telephony Solutions - based on ATM, Cable
- Real-time protocols - guaranteed SVD protocols for Voice and Data
The group focuses on integrating voice and data into applications. Our main areas of interest are Internet telephony and telephony-based applications. We have delivered our first product - the IC Phone, an Internet phone system, built on technologies designed by the Audio/Video Technologies group.
We have developed a PSTN gateway which provides telephony services over the IBM IP network, mainly between Haifa and Hawthorne. We have also developed real-time streaming audio technology for low-delay, high-quality voice.
The main target of the group's activities is to find solutions for CTI services and Call Centers. While developing solutions for the Call Centers, we identified a missing enabler for WEB bases and IP bases.
In the development of specific solutions, we are involved in the research and development of tools and components for assisting Customer Care over the Internet - services, marketing and support. We focus on Java-based tools suitable for this purpose.
The group, in its involvement with compression and real-time protocols, is leading the effort for standardization of audio/video Internet applications. Our current projects include:
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